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Home Privacy Policy

Privacy Policy

Last Updated: April 30, 2026

 

Welcome to the services provided by Suzhou TFC Optical Communication Co., Ltd. ("we", "us", or "the Company") through the TFC official website (collectively, "this Product"). Your trust means a lot to us. We fully understand the importance of your personal information and, in compliance with laws and regulations, will do our best to protect your personal information in a secure and controllable manner. In view of this, we have formulated this TFC Official Website Privacy Policy("this Policy") to explain how we will process your personal information when you use this Product, and what rights you have with respect to such personal information. Before using this Product, please read this Policy in full, especially the bold provisions, and make sure you fully understand the terms of this Policy before you start using it. If you have any questions, comments, or suggestions regarding this Policy, you may contact us through the means provided in this Policy. If you do not understand or agree to any term of this Policy, you should immediately stop using the services of this Product. Your use of this Product means that you have fully understood and agreed to this Policy.

 

This Product may contain links or references to other thirdparty products or services ("Third Parties", including but not limited to any thirdparty websites, thirdparty service providers). Please note that this Policy does not apply to other services provided to you by Third Parties through or by means of this Product. We do not control Third Parties, and a Third Partys collection and use of your personal information will be governed by the privacy policy explained to you by that Third Party. We recommend that you carefully read and understand their privacy policies when you visit any Third Party.

 

This Policy will help you understand the following:

I. How We Collect and Use Your Personal Information

II. How We Provide, Publicly Disclose, and Entrust the Processing of Your Personal Information

III. How We Store and Protect Your Personal Information

IV. Your Rights

V. How We Use Cookies, Similar Technologies, and Third‑Party Plug‑ins

VI. Updates to This Policy

VII. How to Contact Us

 

I. How We Collect and Use Your Personal Information

(I) Collection and Use of Your Personal Information

Generally, we collect and use your personal information in the following scenarioses:

1. Online Message

When you contact us through the online message function, we will collect your name, mobiles phones number, email address, company name, and the content of the message that you fill in the form. This information is used to understand your needs, contact you, and reply to and handle your inquiries. Among these, name, mobiles phones number, and email address are mandatory fields. If you refuse to provide them, we may not be able to reply to your message or contact you. Company name and message content are optional and will not affect your ability to use the message function. Please avoid providing sensitive personal information such as ID number or bank card number in your message.

2. Security Assurance

To ensure the normal operation and information security of the website, to ensure your normal use of our services, to maintain the normal operation of our services, and to improve and optimize our service experience, we will collect your: operation logs, service logs (including service failure information), IP address, device identifiers, browser type and version, operating system and version, access time, and visited page paths. Such information is basic information necessary for providing the services. If you refuse the above processing, you will not be able to use this Product.

3. Please be aware that we may collect and use personal information without obtaining your prior consent in the following circumstances:

a. Where it is necessary for performing a statutory responsibility or statutory obligations as provided by laws and regulations;

b. Where it is necessary for national security or national defense;

c. Where it is necessary for public security, public health, or major public interests;

d. Where it is necessary for criminal investigation, prosecution, trial, or enforcement of judgments;

e. Where it is necessary to protect your or another individual's vital legitimate rights and interests such as life or property, but it is difficult to obtain your consent;

f. Where the personal information has been made public by you yourself;

g. Where the personal information is collected from lawfully and publicly disclosed sources, such as lawful news reports or government information disclosure;

h. Where it is necessary for the conclusion or performance of a relevant agreement or other written document with you;

i. Where it is necessary to maintain the security and stable operation of the products and/or services we provide, for example, detecting and resolving faults in the products and/or services;

j. Other circumstances provided by laws and regulations.

 

II. How We Provide, Publicly Disclose, and Entrust the Processing of Your Personal Information

(I) Provision to Third Parties

We currently do not provide your personal information to any third party. If, due to business or product or service needs, we need to provide your personal information to a third party, we will inform you through this section of the recipient's name or identifier, contact information, processing purpose, processing methods, and the categories of personal information. If you check, click consent or allow, or perform any similar affirmative action on the providing page or popup described in such notice, you will be deemed to fully understand and agree to the entire content of that notice.

(II) Exceptions to Obtaining Prior Authorization for Provision of Personal Information

1. Please be aware that we may share, transfer, or publicly disclose your personal information without obtaining your prior authorization in the following circumstances:

a. Where it is necessary for performing a statutory responsibility or statutory obligations as provided by laws and regulations;

b. Where it is necessary for national security or national defense;

c. Where it is necessary for public security, public health, or major public interests;

d. Where it is necessary for criminal investigation, prosecution, trial, or enforcement of judgments;

e. Where it is necessary to protect your or another individual's vital legitimate rights and interests such as life or property, but it is difficult to obtain the individual's consent;

f. Where the personal information has been made public by you yourself;

g. Where the personal information is collected from lawfully and publicly disclosed sources, such as lawful news reports or government information disclosure;

h. Where it is necessary for the conclusion or performance of a relevant agreement or other written document with you;

i. Where it is necessary to maintain the security and stable operation of the products and/or services we provide, for example, detecting and resolving faults in the products and/or services;

j. Other circumstances provided by laws and regulations.

2. Please be aware that, under applicable laws, if we process personal information using technical measures and other necessary measures such that the recipient cannot reidentify a specific individual and the information cannot be restored, then the sharing, transfer, or public disclosure of such processed data does not require further notice to you or obtaining your consent.

3. As our business continues to develop, we may engage in mergers, acquisitions, asset transfers, or similar transactions. If such transactions involve the transfer of personal information, we will, in accordance with laws and regulations and standards no less stringent than this Policy, require the new entity that holds your personal information to continue to protect your personal information. Otherwise, we will require that entity to obtain your authorization and consent again.

 

(III) Public Disclosure

This Product does not publicly disclose your personal information. We will publicly disclose your personal information only if we have obtained your separate consent or based on your active choice.

 

(IV) Entrusted Processing

1. To better provide services to you, we may entrust thirdparty partners to process your personal information. Such thirdparty partners include recruitment partners, our affiliates that provide a centralized management system platform, and others. We will only entrust thirdparty partners to process your information for the legitimate, lawful, necessary, specific, and explicit purposes stated in this Policy.

2. For thirdparty partners that we entrust to process personal information, we will ask them to process the personal information in accordance with our requirements. If a thirdparty partner uses your information for purposes not entrusted by us, it is obligated to obtain your separate consent.

 

III. How We Store and Protect Your Personal Information

(I) Storage of Your Personal Information

1. Territorial Scope of Storage

Personal information collected and generated within the People's Republic of China will be stored within the People's Republic of China, except in the following circumstances: (1) where explicitly provided otherwise by laws or regulations; (2) where we obtain your consent in accordance with the law.

2. Storage Period

Except as otherwise provided by laws or regulations, with your consent, or agreed by both parties, we generally retain your personal information only for the period necessary to fulfill the purposes described in this Policy. The retention period for your personal information will be the longer of the following standards: (1) the time when you cease accepting relevant services (including but not limited to when we have discontinued the relevant services); (2) completion of the transaction/service purpose related to you, maintaining corresponding business records to respond to your possible inquiries, complaints, or litigation; (3) ensuring the security and quality of the services we provide to you; (4) a longer retention period to which you have consented; (5) other special provisions of laws or regulations regarding storage periods. After the aforementioned retention period expires, we will delete or anonymize your personal information in accordance with applicable legal requirements.

 

(II) Measures to Protect Your Personal Information

1. We attach great importance to the security of personal information and adopt security technical measures that comply with industry standards to protect the security of the personal information you provide.

2. We ensure information security by establishing management systems, procedures, organizational structures, and other management measures. For example, we use a customer information centralized management system, and only staff who need to access customer information are permitted to access the system to query and manage customer information. We strictly set access permissions and require all personnel who may come into contact with your personal information to perform corresponding confidentiality obligations. We also regularly train our staff on relevant laws, regulations, and privacy and security guidelines, and strengthen security awareness.

3. In the event of a personal information breach or other security incident, we will initiate an emergency response plan to contain the incident. We will promptly inform you of the basic facts of the incident, the measures taken, recommendations to mitigate risks, etc., by telephones, push notification, or other means. If it is difficult to inform each individual personally, we will take reasonable and effective measures to issue a public notice. At the same time, we will voluntarily report the handling of the personal information security incident to regulatory authorities as required.

4. The internet environment is not absolutely secure. To protect your personal information, your cooperation is needed together with ours. We strongly recommend that you access this website through secure methods (e.g., using trusted networks and devices). If you find that your personal information has been leaked, please immediately contact us through the means provided in the "How to Contact Us" section of this Policy, so that we can take appropriate measures in response to your request.

 

IV. Your Rights

1. Access and Copy Your Personal Information

You may request to access and copy the personal information you have provided to us by contacting us through the means provided in the "How to Contact Us" section of this Policy.

2. Correct and Supplement Your Personal Information

If you find that any other personal information we hold about you is inaccurate or incomplete, you may submit a request for correction or supplementation by contacting us through the means provided in the "How to Contact Us" section of this Policy.

3. Restrict the Processing of Your Personal Information

You have the right to request that we restrict the processing of your personal information by contacting us through the means provided in the "How to Contact Us" section of this Policy.

4. Delete Your Personal Information

In the following circumstances, you may submit a request to delete your personal information by contacting us through the means provided in the "How to Contact Us" section of this Policy:

a. If our processing of your personal information violates laws or regulations;

b. If we collect or use your personal information without obtaining your consent;

c. If our processing of your personal information violates an agreement with you;

d. If you no longer use our products or services;

e. If we no longer provide products or services to you.

After we review and confirm that your deletion request meets the legal circumstances for personal information deletion, your personal information will be promptly deleted, except where laws or regulations otherwise require us to retain certain information. However, due to legal requirements or security technical limitations, we may not be able to immediately delete the corresponding information from backup systems after it is deleted from the business system. In such cases, we will securely store your personal information and restrict any further processing of it until the backup can be erased or anonymized.

5. Withdraw Your Consent

You may contact us through the means provided in the "How to Contact Us" section of this Policy to withdraw your previously given consent related to personal information processing. Please understand that after you perform the above operation, we will no longer be able to continue providing the services corresponding to the withdrawn consent or authorization, but this will not affect any personal information processing carried out based on your authorization before the withdrawal.

6. Responding to Your Above Requests

To ensure security, we may require you to provide appropriate proof of your identity and the legitimacy of your request. We will respond to your request as soon as possible after receiving your feedback and verifying your identity.

For reasonable requests, we generally do not charge a fee. However, for repeated requests that exceed reasonable limits, we may charge a certain cost depending on the circumstances. We may refuse requests that are manifestly unfounded, require disproportionate technical efforts (e.g., developing a new system or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are highly impractical.

In the following circumstances, we will be unable to respond to your request in accordance with legal and regulatory requirements:

a. Where it is directly related to national security or national defense;

b. Where it is directly related to public security, public health, or major public interests;

c. Where it is directly related to criminal investigation, prosecution, trial, or enforcement of judgments;

d. Where there is sufficient evidence showing that you have subjective malicious intent or are abusing your rights;

e. Where responding to your request would cause serious damage to the legitimate rights and interests of you and other individuals or organizations;

f. Where it involves trade secrets.

 

V. How We Use Cookies, Similar Technologies, and Third‑Party Plug‑ins

(I) Use of Cookies

To ensure the normal and efficient operation of our online platforms, to provide you with a more convenient access experience, and to recommend content that may interest you, we will store Cookies, Flash Cookies, or other local storage generally containing identifiers, site names, numbers, and characters provided by browsers (or associated applications) (collectively, "Cookies") on your device/system. Through Cookies, we can obtain your device information, browsing behavior, access time, and IP address for the purposes of normal website operation, access statistics analysis, and remembering your preference settings.

You can set your device/system to notify you immediately when a Cookie is received, so that you can decide whether to accept it. If your browser or browser addon services allow it, you can configure your browser to modify the level of acceptance of Cookies or to reject our Cookies. However, the above operations may in some cases affect your secure access to this Product and may require you to change your user settings each time you visit our website.

 

(II) Use of Similar Technologies to Cookies

In addition to Cookies, we also use other similar technologies on our website, such as web beacons, website beacons, pixel tags, ETags, etc. For example, we may use web beacons to count the number of user visits.

 

(III) Use of ThirdParty Analytics Tools

This website uses the following thirdparty analytics tools:

1. Baidu Analytics: a website traffic analysis tool provided by Baidu Inc., which stores Cookies (such as BAIDUID) on your device to count website visits, user behavior, etc. The privacy policy of Baidu Analytics can be accessed at: https://www.baidu.com/privacy;

2. Google Analytics: a website analysis service provided by Google, which stores Cookies (such as _ga, _gid) on your device to count website visits. The privacy policy of Google Analytics can be accessed at: https://policies.google.com/privacy.

You can refuse these thirdparty Cookies through your browser settings. However, please note that refusing these Cookies may affect our ability to obtain website visit statistics, which may in turn affect our optimization and improvement of the website services.

 

VI. Updates to This Policy

1. To bring you a better product and service experience, we are continuously working to improve our technology. Accordingly, we may from time to time launch new or optimized features, which may require the collection and use of new personal information or changes in the purpose or method of using personal information. We will update this Policy to separately explain the purpose, scope, and method of collecting such information, and provide you with a means to give your optin consent through popups or onscreen prompts. We will only collect and use such information after obtaining your explicit consent. During this process, if you have any questions, comments, or suggestions, you may contact us through the means set out in this Policy, and we will respond to you as soon as possible. Apart from the above circumstances, we may also amend this Policy from time to time due to changes in contact information, legal and regulatory requirements, etc. If you continue to use our services, you will be deemed to have accepted the revised this Policy and be bound by it.

2. To ensure that you receive timely notifications, we recommend that you notify us promptly when your contact information changes.

 

VII. How to Contact Us

If you have any questions, comments, complaints, or suggestions regarding personal information protection, you may contact our product team or our department specifically responsible for personal information protection through the following means. We will generally respond within fifteen (15) working days.

Company Name: Suzhou TFC Optical Communication Co., Ltd.

Registered Address: No. 695 Changjiang Road, Suzhou High‑tech Zone, Suzhou, China

Email of the Personal Information Protection Officer: tfcis@huawei-china.net

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